Subscribe To Our Site News

IT Outsourcing Statistics For
Solid Metrics You Can Count On

IT outsourcing statistics offer invaluable information for the IT executive looking for numbers to help make an informed decision.

Comparative statistics from reliable sources are indispensable.

A recent study by IBM showed that companies engaging in IT outsourcing have experienced significant benefits as compared to those companies (your competition) who have not engaged in IT project outsourcing:

An average of 11.8% higher growth in net earnings.
An average of 9.9% lower expenses.
An average 8.6% higher return on assets.

US Versus Offshore Outsourcing

The results of an annual survey by accounting and consulting firm BDO Seidman LLP have some great IT outsourcing statistics information.

The survey reports that 22% of businesses would prefer the US as their outsource destination for 2009 as opposed to 16% who selected China and 13% who selected India.

Computer Economics - IT Metrics

If you're not sure how much of your IT infrastructure should be outsourced and you'd like to know more about what other companies are doing, you'll want to see the Computer Economics report.

This IT outsourcing statistics report is called "IT Outsourcing Trends: Outsourcing Statistics" and it has detailed metrics on these 11 IT categories of outsourcing in Canada and the US for 2008/2009:

Application Development - 53%
Application Maintenance - 44%
Website or eCommerce Systems - 40%
Disaster Recovery Services - 37%
Data Center Operations - about 30%
Data Network Operations - almost 30%
Voice Network Operations - 30%
Help Desk - 28%
It Security Outsourcing - almost 25%
Desktop Support - almost 25%
Database Administration - almost 25%

You can download the first 10 pages of the 50+ page report for free. These are some of the areas covered in this report:

percentage of companies using outside service providers.
percentage of work outsourced.
Outsourcing costs as a percentage of the total IT budget.
Changes in the level of outsourcing expected this year due to the recession.
Overall customer satisfaction.

How to download the report. First go to the Computer Economics website. Then, under the heading of Research Sections, select the "Outsourcing" link.

Strategic Evolution

The Outsourcing Weblog Statistics on Outsourcing section reports on 650 companies surveyed and who have outsourced some part of their business functions:

89% plan to maintain their outsourcing transactions for the coming year.
47% stated outsourcing "opened" new doors for them.
42% believed their financial performance improved.
27% said their ability to be competitive improved.
60% of the companies and 59% of the outsourcing providers stated that most outsourcing related problems are caused by the people involved in the project, so choose your staff carefully.

Offshore IT Outsourcing

Do you need offshore IT outsourcing statistics? According to Offshore IT Outsourcing:

IT project outsourcing is the most active area of outsourcing at 28%.
Shortages of e-business applications development skills and shrinking time-to-delivery requirements were the major reasons for companies to outsource.
The biggest advantage of outsourcing IT is that IT groups within the company can now focus on revenue generating aspects of the business.

We Can Help With More Than Just Stats

Our offer of professional help is a serious one. First of all, you'll find that while the site information is exhaustive, it appears in a brief, easy-to-read, often bulleted, executive style.

You won't get bogged down in details while browsing this site, but we DO have extensive in-depth information for you if you want or need it. It's free and all you have to do is ask!

Start right now by going to the Contact Us page and completing the simple online form. You'll receive immediate access to two authoritative industry books, which our site sponsor will mail to you at no cost.

As a thank you for participating in our site, you'll also receive a bonus download of "15 Interview Questions To Ask IT Outsourcing Providers".