What Is Outsourcing?
Get Your Answers On This Site

If you've got a question like "What is outsourcing?" then this page is the place to be. But the professional help you can get goes way beyond just answering questions about information technology.

We're offering free copies of the two industry-standard books (Visible Ops Handbook and Visible Ops Security) published by the IT Process Institute (ITPI).

As a bonus download, you will also receive "15 Interview Questions To Ask IT Outsourcing Providers" as a guide to getting a favorable response from IT outsourcing providers.

In case you're not already familiar with it, the IT Process Institute is an independent research organization that provides information for IT decision makers that seek the highest levels of organizational performance.

Visible Ops is a handbook designed to jump-start implementation of controls and process improvement in IT organizations needing to increase service levels, decrease costs, and increase security and auditability. Visible Ops describes four prescriptive and self-fueling steps to take an organization from any starting point to a continually improving, controlled process.

Visible Ops Security builds upon the methodology presented in the original Visible Ops Handbook. It guides information security professionals in strengthening relationships with IT operations and development groups to advance IT objectives and business goals. It addresses the people side of IT, empowering security to work with operations teams to achieve closely aligned objectives and with development and release teams to integrate security requirements into preproduction work.

All you need to do to obtain your free hard copies of these two valuable publications is complete a short, entirely confidential survey.

Immediately after you've submitted the survey form, you'll receive an e-mail acknowledgement with download instructions for short, yet thorough, reviews of both books.

The reviews are quick reads and will keep you going until you get the real hard-copy Visible Ops books by regular mail.

Why Answer Survey Questions?

Think of it as a quid pro quo. We give you information you need to help make informed decisions about your IT project. You give us survey information that helps populate our unique database of user views on IT outsourcing.

A substantial effort went into making our outsourcing information easy to read and digest. We thank you in advance for reciprocating and answering the multiple-choice survey questions as accurately as you can.

Any and all information you provide in completing the survey is kept within the IT Outsourcing Adviser team. Not one bit, and certainly not a byte :), of it, is released or sold to third parties. See our Privacy Policy.

Are you ready? Then let's get started!

Contact information is required in order to verify and process book delivery.